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Guarantee
All of our 'non-consumable' items are guaranteed for a period of one year against breakage, disfigurement, or malfunction. All of
our 'consumable' items are guaranteed against damage or breached packaging upon your receipt. Any of
our 'non-consumable' that become disfigured, damaged, or broken by reasonable means, will be either repaired or
exchanged for the same item, at no cost. Any of our 'consumable' items which arrive damaged or breached, will be replaced or refunded
at no cost. Shipping for any aforementioned item(s) will be paid by Serious Gameplay (for US orders only) & return shipping for
any exchanged item(s) will also be paid by Serious Gameplay.
Please contact us by phone, email, or live chat,
for authorization before shipping any items. After contacting our customer service department we will send UPS or another
carrier to your location to pick up the broken/damaged item(s), if possible. If a carrier can not pick up at your location, Serious
Gameplay will reimburse US customers for the lowest cost (Parcel Post) shipment of the broken item(s) via the United States Post Office.
* Items which are not held in inventory by Serious Gameplay are not subject to this guarantee. Please contact us for specific
guarantee limitations regarding your purchase.
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Shipping Times
For Popular Methods... (see more)
-- Within the USA: --
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| Standard |
East US 1-4 days |
| Central US 3-5 days |
| West US 4-9 days |
| 3 DayG |
3 days |
| 2 DayG |
2 days |
| Next DayG |
1 day |
-- USPS (USA Only): -- |
| First/Parcel |
2-9 days |
| Priority |
2-3 days |
-- International: -- |
| Standard |
6 days to 6 weeks |
| Priority |
6-10 days |
| Express |
3-5 days |
G Designates a guaranteed shipping method. These methods are guaranteed
to arrive within a specific time frame.
Click here for more details.
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These classic games make great gifts!
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